Blog 49: LEVA Hotels Ranked Number 1 on TripAdvisor
You've read about NextGen Hotels and Resorts' Quality Assurance services in our previous blogs, and you know how good they are. Here's bringing you a true success story - after completing their Quality Assurance assessment with NextGen Hotels and Resorts, LEVA Hotels rated number 1 on TripAdvisor out of 882 hotels in Dubai, with a GRI score of 92.7% on ReviewPro from 1st April to date.
LEVA is a dynamic lifestyle hotel brand uniquely positioned in the upscale and midscale segments offering a fresh perspective on hospitality. It attracts travelers who want to be immersed in vibrant spaces while enjoying world-class comfort and engaging service at affordable price points. At every level, LEVA is focused on the essentials that turn the mundane into memorable. The brand has built forward-thinking partnerships by adding local elements missing from other hotels. For example, LEVA Mazaya Centre is filled with work by local artists, giving the hotel a distinctly chill vibe.
JS Anand founded LEVA in 2018, and has taken the brand to reach the number one spot in under 4 years! In addition, LEVA is also:
Winner of Travellers’ Choice Award 2020, 2021, and 2022 Part of the Top 10% of Hotels Worldwide on TripAdvisor
Top 50 Hotels in the Middle East and Africa by Hotelier Middle East 2020
Loved by Guests Award Winner 2021– Hotels.com
Traveler Review Award Winner 2021 – Booking.com
Customer Review Award Winner 2020 – Agoda
Silver Award Winner for Hospitality Excellence Best New Deluxe Hotel of the Year 2019
The question remains, how has NextGen been a part of their success story?
NextGen experts establish brand standards for your hotel or brand and use an extensive 500-point-based system to monitor quality and reputation. The team at NextGen understands the uniqueness of each brand and uses collaborative methods to maintain and build brand standards that eventually help create WOW experiences for guests. Guests are instantly more likely to trust certified experiences and offer repeat business, as well as rate you and your services highly when asked for post-stay feedback.
JS Anand applauds NextGen by saying, "Our philosophy is to make sure that every guest that comes into our property leaves happy and we provide them with experiences they will never forget. NextGen shares the same beliefs and values and was the obvious choice for us for the implementation of brand standards and quality monitoring. They delivered their service promise, and we will definitely use them across all our brands."
We've told you how NextGen's Quality Assurance programme could positively impact your business, and now we're also giving you a success story. So, all you hotel owners and hospitality management groups, there's no stopping you from curating brand and quality standards to uplift your brand!
Until next time,